To add a permit to your account may require you to update your contact information before being able to add the permit to your account.
NOTE: You cannot add users to an Application. This process only works for Permits.
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To update your information select your name at the top right of the page and click “Profile.”
Complete the profile information to the best of your ability.
To Confirm and Save, type your password into the last field and click “Save.”
Once you have updated your information, return to the Home page.
Click “Search Permits” on the sidebar of the Home page.
Change to “Permits” and enter the information for the permit you want to add to your account.
TIP: If you can’t find the permit, try searching with less information.
Click on the 3 dots on the Left side of the project, click “Add to my Account” in the popup.
If you do not see “Add to my Account” please contact customer support.